Shipping Policy & Rates

International Women's Day promotion

To celebrate International Women's Day (March 8th), we are offering you free shipping rates throughout March, as well as discounted ones to make your shopping experience even more pleasant. Please look at the following to find out our promotional rates:

Destination: Poland

  • DHL Parcel Polska (next day delivery): was 14.85 zł is 0 zł [free]
  • DHL Parcel Polska COD (next day delivery): was 18.97 zł is 5 zł 

Destination: UK 

  • Royal Mail Signed For® 1st Class (next day): was 4,40 GBP is 1,2 GBP
  • Royal Mail Signed For™ 2nd Class (2-3 days): was 3,90 GBP is 0,7 GBP
  • Standard 1st Class mail (next day): was 3,35 GBP is free
  • Standard 2nd Class Mail (2-3 days): was 2,90 GBP is free

Destination: Europe (3-5 days)

  • Royal Mail International Standard: was 4,45-8,65 GBP is 1,25-5,45 GBP
  • Royal Mail International Tracked & Signed: was 9,05-12,55 GBP
    is 5,85-9,35 GBP

Destination: Rest of the World (Royal Mail World Zones 1 & 2) (5-7 days)

  • Royal Mail International Standard: was 5,55 - 16,00 GBP is 2,35-12,80 GBP
  • Royal Mail International Tracked & Signed: was 10,15-18,15 GBP is 6,95-14,95 GBP

[For European and Worldwide destined orders, shipping rates are automatically calculated based on the parcel weight; all prices at checkout are shown in PLN (Polish Zloty), the GBP rates on this page are orientational rates which are daily converted based on the Polish National Bank's conversion rate. 07.03.2018 - 1 GBP = 4,7 PLN]

Shipping & handling methods are based on the weight and destination of shipment:

  • Poland: DHL Parcel Polska, next day delivery (payment methods: bank transfer, COD)
  • United Kingdom: Royal Mail, various options (1-3 working days, listed at checkout)
  • Rest of Europe: Royal Mail, various options (3-5 working days, listed at checkout)
  • Rest of the World*: Royal Mail, various options (5-7 working days, listed at checkout)

*Please note, while we ship to most countries worldwide (your shipping options will be listed automatically after typing in the destination country for the order), we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Royal Mail to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the country it was shipped from.

IMPORTANT: Please, make sure you provided the correct mobile phone number for the courier to get in touch with you, should he or she have any further questions or experience any problems while handling your shipment.

Soirée Cosmetics is working 7 days a week to deliver the highest standard of customer service. 

Orders are dispatched from Mondays to Fridays, at 10 am. If the order is placed until 9:30 am and the payment is authorised, we might be able to dispatch the order in the same day. 

Soirée Cosmetics reserves the right of taking 1-3 days for processing a newly placed order, at all times. During periods of high demand, i.e. seasonal holidays, the processing times may vary and take longer than standard, which will be stated upon checkout. 

Our customers are notified by email of the following steps:

  • Payment authorisation - procession on to the order fulfilment 
  • Order fulfilment - dispatch (containing the shipment's tracking number, if applicable)